Replacing the Batteries in Your Logitech K800 Wireless Keyboard

Do you have a Logitech K800 Wireless Keyboard? Does the keyboard no longer hold a charge? Does the charge LED just flash red? In this article I’m going to show you how to fix it.

My K800 is at least four years old and the batteries will no longer hold a charge. Logitech never meant for the batteries in these keyboards to be user replaceable and doesn’t offer a replacement service.

The good news is that you can replace the batteries yourself. The K800 uses two NH-Mi rechargeable AA batteries. To change them.

  1. turn the keyboard power switch off
  2. turn the keyboard upside down
  3. use a small phillips head screwdriver to remove the screw holding the batter cover in place
  4. slide off the battery cover. It may be a little tight but it comes off
  5. remove the AA battery on the left. It comes out pretty easy
  6. remove the AA battery on the right. It has a tighter fit and their is some black plastic covering it
  7. replace the batteries. I used Duracell batteries. The one on the right is a little harder to insert but it will go in
  8. replace the battery cover on the keyboard. You may need to flex it a little to get it back in place
  9. put the screw back in
  10. turn the keyboard on and check to make sure that the K800 turns on
  11. you are done

Here is a link to the Duracell Rechargeable batteries on Amazon.

Amazon Links
Duracell Rechargeable AA Batteries- http://amzn.to/2cbGgFu
Energizer Rechargeable AA Batteries – http://amzn.to/2bB3xVq
Logitech K800 Wireless Keyboard – http://amzn.to/2bRJ4Lt

I did want to say a few words about the Logitech K800. I own three of these keyboards and they are great. These keyboards are wireless and as you can see in the video the K800 is backlit so you can see the keys in the dark. Since the K800 is wireless, it uses a small USB wireless receiver, called the unifying receiver, that will let you pair multiple Logitech wireless devices with your Mac or PC. The keyboard uses Logitech’s propriety wireless technology, not Bluetooth, so you need to use the receiver.

I use my keyboards with both my PC and Mac. The keyboards work with both. I currently don’t even have the Logitech software installed on my computers. I am not sure if there is Mac software for them though as I initially set them up using Windows.

As I said in the video, some of my keyboards are over four years old and Logitech still makes this model so it must be a popular product.

35 comments on “Replacing the Batteries in Your Logitech K800 Wireless Keyboard
  1. JT says:

    Right, never meant for them to be user replaceable. Which is why they’re standard AA batteries under an obvious battery cover held on by the most common of screws.

  2. John S Whitney Jr says:

    Hello. What would happen if I used regular AAA batteries so that I would be completely wireless? Thanks.

  3. John S Whitney Jr says:

    I meant AA batteries — sorry for the mistype…

    • tech128 says:

      My guess is regular AA batteries would work until they died out. But if you plugged in the USB cable and tried to recharge them you could have unpredictable results including the chance of fire or damaging the keyboard as regular batteries are not made for recharging.

      Also, the keyboard isn’t really designed for easily changing the batteries.

  4. John S Whitney Jr says:

    OK — Many thanks for the cautions! I appreciate the info!

    • John S Whitney Jr says:

      One further question, if you don’t mind. I have just received this keyboard and I like it a lot, but the 3 second delay before the illumination shuts down makes using the KB difficult for me. I see that it will stay on when the charger is plugged in, but I don’t plan on leaving it plugged in constantly. Is there a way to make it stay on longer than 3 seconds? Thanks! John

  5. John S Whitney Jr says:

    Actually, I do have one more. I have a Logitech receiver from a previous Logitech KB (K330) along with the matching wireless mouse, but the mouse won’t work without the new receiver. The old one also has the orange asterisk and looks identical, but the K800 won’t work with the existing receiver. So, I have to have both plugged in all the time. Is there something I can do to make the existing mouse and the new KB both work with a single receiver? Thanks again

  6. John S Whitney Jr says:

    I solved the device recognition problem by downloading the software and telling it to recognize the old mouse. Only the timeout problem remains…

  7. MartinS says:

    I have the “Dell by Logitech” wireless keyboard KM714 and mouse WM514 that use a unifying receiver. It says Dell on it but I’m assuming it’s made by Logitech just like the keyboard and mouse. I’m looking to replace this keyboard with the K800. Can I use the existing receiver?

    The wireless is neat for as much as it’s really needed with a desktop computer. I’m planning on just keeping it hooked up and charged with a short USB cable plugged into one of the USB ports on my monitor. This way I feel like I have the best of two worlds, without having to mess with swapping out batteries or turning the keyboard on and off – backlit, and wireless if I ever really need it.

    • tech128 says:

      Hi Martin,
      I don’t know for sure. Best I can tell by looking at Dell, Logitech and a couple google searches, I’d think it would. Check the return policy for the K800 before you buy. You can also use 2 unifying receivers on one PC. I do that sometimes when I am swapping around keyboards and mice. Never had an issue. Heck years ago, you’d need a separate transceiver for a keyboard and mouse if they weren’t from a combo.

      If I were buying new, I’d also consider the K830. It supports Bluetooth as well. You’d have to decide if you like the keys and touchpad.

      I can’t say it would cause an issue, but you might want consider occasionally unplugging the USB cable and let the batteries cycle.

      • MartinS says:

        Thanks tech128! Bluetooth is nice, but my desktop doesn’t have that built in to begin with. I just happened to get my wife the MX Anywhere 2 mouse though, also for it’s bluetooth option as an USB dongle looks bad with her Surface Pro 4. Also like the K800 design better as it corresponds with that of my Dell monitor with it’s silver edge as does my current KM714. I’ll post here how it went, should I get the K800.

        • tech128 says:

          Sound good. I am a big MX Anywhere 2 fan. I use it with Bluetooth with my Macbook Pro and a Unifying Receiver on my desktop PC. I wish the would update the K800 and add that same connectivity. Turns out the K830 is on sale at Best Buy this week. Thinking of getting on for my living room PC.

  8. MartinS says:

    That is a good deal. I was getting tempted until I read that the K830 has no caps lock indicator. Or am I missing something? That’s been the only other thing besides no illumination bothering me about my KM714. So I guess it’s going to be the oldschool-ish K800. Man I wish I had two desktop PC to cover, I’d get both 🙂

  9. Kris says:

    Does anyone have a suggestion? Key board was a gift about 2 years ago

    I followed the about instructions but when the new batteries [Duracell Rechargeable] were put in I got a message “batteries unknown”. It would not work plugged in and did not indicate it was charging. It would work plugged in with the old batteries but would not charge. I tried a different cable before changing the batteries and the USB ports are all fine on my computer.

    Do the batteries need to be charged before they are put in? Could that make them unrecognizable? It is a new pack I bought yesterday.

    Thanks in advance for any help. I miss the back light so would really like to ‘fix’ this.

    • tech128 says:

      Hi Kris,
      This is the first time I have heard this issue. The batteries in my pack were fully charged when I bought them. Did you test yours in a flashlight or other product? My sugestion:
      1. check that the batteries are charged. If not return them. They should come charged.
      2. If you bought a four pack, try the other two in the keyboard.
      3. Try them again making sure you inserted them in the correct orientation. (I know, you probabally did)

      I have a few of these keyboards, I think I also used Energize rechargables too.

      • Kris says:

        I would say I am 99.99% sure I put them in correctly but I will admit I am not 100% certain.

        I charged them and now they seem to work fine. Perhaps they had been on the shelf too long at the store. I am typing on the key board now and it seems to be working just fine.

        According to my external charger when I put them in they read flat so that might have been the trouble — again it could have been me though normally I would have checked some thing like that.

        Thank you for the swift answer.
        Kris

  10. Mike says:

    I replaced my batteries with 2 brand new Ni-MH rechargeable batteries that match the engraving on the inside of the keyboard exactly. AA 1.2V Ni-MH
    The keyboard holds a charge for about 2 minutes
    Do the batteries need to be replaced with Duracell brand rechargeable?

    • tech128 says:

      Mike,
      I have used Duracell and Energizer but I don’t think those brands are required. I had one reader that bought new batteries that required a full charge before he could use them. He never said afterward if the keyboard was able to charge them. If it were me, I’d try a different set of batteries.

      • Mike says:

        Thanks for your reply tech, I recall that post
        I’m not sure what I did differently, but removing replacing the replacement batteries seems to be all it took
        Maybe they just weren’t making contact properly
        Either way, I’m glad we all were able to revive our keyboards!!
        7 years strong with this bad boy!!

        • tech128 says:

          glad to hear it was resolved. The K800 must have been a winner, they still make it all these years later.

  11. Etna says:

    I think the K800 is a winner. I just bought two of them two weeks ago and I cannot imagine using anything else anymore.

    And to think I previously splurged on mechanical keyboards of all kinds trying to find the ‘right’ keyboard for me when the single K800 that cost half of a mechanical keyboard ended up being the most comfortable solution.

    • tech128 says:

      Nice point. The K800 used to sell for about $100, but you can find for much less now. I have three, and recently gave one to a friend, who was amazed by the backlighting. I wish they would update the K800, add Bluetooth support in addition to the universal wireless receiver.

  12. Scott says:

    Thank you! I was concerned about having to replace this keyboard when it started dying. Yes, it is a winner and I’m glad I don’t need to replace it. Your fix was perfect. Using it now.

    Thanks again

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